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Senior Supply Operations Manager

Undertone, NEW YORK new york

This job is no longer available.

We are currently seeking a Senior Supply Operations Manager to manage our supply partnerships. We are seeking a candidate that can be responsible for managing relationships and operational support for Undertone’s premium supply partnerships. This ideal candidate for this role will be able to nourish and grow long-term relationships with all partners as well as work closely with internal stakeholders to marry the supply & demand side of Undertone’s business. This role requires a deep understanding of the digital ad tech industry as well as a solid foundation of account management.


Job Responsibilities:

  • Manage the onboarding process of new partnerships to Undertone’s platform from technical integration to account setup
  • Act as daily account level contact managing all elements of the relationship from front line technical issues to discrepancies & billing reconciliation
  • Manage supply to optimize inventory based on current demand and performance KPIs
  • Educate new and existing partners on Undertone and industry trends
  • Manage header bidding integrations for existing and new publishers
  • Responsible for developing strong, effective, and efficient internal and external working relationships
  • Work in partnership with Publisher Development & Business Development team to strengthen existing accounts, including upselling new formats & domain acquisition
  • Responsible for in-depth analysis of reporting to maximum both publisher delivery and yield according to current demand needs

Profile and Experience:

  • 3-4 years of client facing experience in a digital ad tech operational role
  • Robust understanding of publisher ecosystem and industry knowledge
  • Proficient analytical skills with a strong eye for detail
  • Exceptional organizational and problem-solving skills with an ability to multitask
  • Header Bidding and Programmatic yield experience preferred
  • Excel skills, including pivot tables, chart marking, and manipulation of large data sets
  • Tableau experience preferred
  • Able to prioritize and strategize based on company and internal team KPIs
  • A minimum of Bachelor’s degree required
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