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Operations Manager

Sterling Engineering, CHICAGO illinois

This job is no longer available.

Position Summary: 

  • Provides leadership and direction for all operations personnel.
  • Builds, develops and manages operational management team with direction to meet production plan and build upon employee relations.
  • Develop immediate and mid-range continuous improvement plans for operations with the objective of improved productivity coupled with operational metrics.
  • Supports the company by meeting specific operating targets and providing input to the planning process.
  • Focus is on achieving operational goals and process improvement activities, with a high degree of interface throughout the organization.    



  • Provide direction and support to Department Managers.
  • Ensure production requirements are met. Review actual performance to goals, and identify and act on improvement opportunities.
  • Ensure continuity of operations, coordinating activities such as preventive maintenance, employee training and crew communication meetings.
  • Utilize scheduling, communication and labor relations to achieve production requirements.        Continuously review and improve operational productivity. 
  • Determine key opportunities and develop action plans for various manufacturing issues.        Throughput, efficiency, cost control and manpower planning must be identified in all action plans.
  • Define clear expectations for cost control, waste reduction, quality, safety, and on-time delivery, including factors for continuous improvement in the planning process. 
  • Delivering quality products to customers when promised is a mission critical objective for any organizations success. Accordingly, the Director of Operations should have a similar bias through effective planning and execution. 
  • Provide daily guidance through experience and professional tact.
  • Verify all operators and Department Managers remain current in their training of applicable procedures. 
  • Administer the budgetary process for these departments.
  • Use manufacturing metrics to evaluate goal achievement.
  • Analyze departmental metrics 


  • Bachelor’s degree in Business Administration, Engineering 
  • 10 -15 years of manufacturing experience, derived from shop floor or manufacturing technical positions.
  • Specific knowledge of manufacturing management, including production and inventory control, quality systems and cost control.
  • Experience with cold work material processes and metallurgy 
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