Retail Cosmetics Sales Associate, Full Time: Boston Downtown Crossing
Macy's, Boston massachusetts
With a role in the Macy’s Cosmetics Department, you will have the opportunity to help others look their best every day. You’ll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy’s. Perform other duties as assigned.
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.Essential Functions:
- Proficient in Point of Sale systems, Macy’s proprietary devices and applications, and proactive in assisting customers who are using devices to shop and compare.
- Sell cosmetics and related merchandise through customer service techniques and professional selling skills, including demonstration of cosmetics and skin care products through actual application.
- Provide an exceptional customer experience for both digital and physical customers by determining customer needs
- Perform sales support functions such as timely processing of new receipts, damages, testers, and return to vendors
- Attend product training classes and seminars
- Perform other duties as necessary
- Regular, dependable attendance and punctuality
No specific educational accomplishments are required.
Previous selling experience is preferred.
Excellent written and verbal communication skills.
Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Self-starter, able to work independently and as part of a team and must have good time management skills.
This position involves constant moving and standing.
Involves standing for at least two consecutive hours.
Involves lifting at least 30 lbs.
May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
Superior organizational and time management skills.
Must be able to multi-task in a fast-paced environment.
Must be able to build relationships and influence others.
Must be flexible in regards to hours worked.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers and frequent use of RF equipment.
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time. Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9.