Learning and Development Manager
West Coast University, Irvine California
Reporting to the Vice President, Human Resources, the Learning and Development Manager designs, develops, implements and maintains learning and employee development training programs that meet quality standards for both American Career College and West Coast University. Works closely with subject matter experts in various disciplines to develop instructional content and supporting materials for new course development, course maintenance and course revisions.
Designs and facilitates training programs for American Career College and West Coast University that offer faculty and associates opportunities for development, growth and advancement. Responsible for all aspects of program development including definition of learning outcomes, organization of content and creation of materials.
Responsible for the design and delivery of our new associate orientation program aimed to improve alignment with the organization’s mission, values and culture and to accelerate new associates speed to ramp up and improve retention.
Plays a critical role in the Performance Review process to include manager/associate training and process guides.
Conceptualizes and produces a wide variety of instructional elements to develop and/or enhance course content and instructional material for Elearning and development programs. Plans the overall instructional flow of the course to ensure the content is appropriate, clearly communicated and technically accurate.
Assess training needs through surveys, interviews with associates, focus groups or consultation with management and subject matter experts.
Uses instructional design theory, instructional design principles, learning theory, instructional technology and adult learning principles in the development of training and courseware solutions.
Continuously reviews training course curriculum. Monitors and evaluates training activities and program effectiveness. Collaborates with subject matter experts in various disciplines to translate complex information and concepts into easy-to-understand presentations and learning materials that are technically accurate.
Researches best practices and trends to make recommendations on company training and development initiatives. These will vary, but may include performance review, management development, succession planning and employee engagement.
Ensures courses are compliant with American Career College and West Coast University standards and meet all quality assurance and accreditation standards.