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Customer Business Support Supervisor

WuhanKimberly-Clark Corporation


Customer Business Support Supervisor

Job Description

Key Role: ??????

  • Ensure timely invoice, payments and reimbursement; develop, implement and maintain systems, procedures and policies to improve continuously and adherence to company guidelines
  • Simplify/ streamline sales relateffgd processes to increase efficiency
  • Other responsibilities assigned by line manager.

Key Accountabilities ????

Key Measures ????

1

Ensure timely payments of invoices and reimbursement of expense (West LKA and GT); maintain accurate records and control reports

Overdue Invoice%

2

Manage monthly SDR accruement reviewing and closing

Overdue Reimbursement%

3

Identify, coordinate and supervise process improvement initiatives and monitoring controls within functional area.  Escalate and resolve issues proactively

Number of Complaints

4

Develops, prepares and reviews all monthly reporting deliverables for management use

5

Supervision and training of sales admin staff and assisting in the development of staff for functional areas; Develop and maintain partner relationships with internal and external customers

Dimensions????

Headcount?????2

Customers ????: Sales; Sales Finance; Internal Control; Finance

NSV????

Purchasing Amount????

Career Potential ?????Consistent with KC Sales career path progression

Travel % ?????less than 10%

Others ???N/A

Qualification ????

Kimberly-Clark makes the essentials for a better life – with great brands like Huggies® Kleenex® and Scott®. While growing our $18+ billion global business, we help build careers through collaboration, engaging experiences and endless opportunities to work with some of the world’s most recognized brands. And, our 43,000 employees are also changing the world for the better, giving back to communities and causes around the globe. If innovative thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.”

Global VISA and Relocation Specifications:

“This role is available for local candidates already authorized to work in the role’s This role coutnry only kC will not provide relocation support for this role.

Primary Location

China-Hubei-Wuhan

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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