Apply Now

for the Account Specialist position

Enter your information to apply

We’ll remember your info for future chats

Sign in with your FlashRecruit credentials

Connect with


Account Specialist

MinneapolisEmerson Electric Co

DescriptionPerforms a variety of accounts receivable functions.  Collections activity focused on a portfolio of strategic accounts having significant receivable exposure with complex issues.  Contacts internal and external customers to obtain needed information and /or documents. Works with minimal supervision. Responsibilities
  • Adheres to and supports company policies and procedures.
  • Reviews and monitors trade, strategic, project or local business partner accounts within an assigned portfolio.
  • Contacts customers regarding outstanding invoices, delinquent accounts, and the verification of customer data.
  • May research disputed delinquent account balances and recommend accounts that need escalated collection efforts with the goal of reducing past due dollars.
  • Negotiates with customers to obtain payment commitments, account payment plans or balance settlements within approved limits.
  • Uses multiple systems for customer contact regarding balances owed, tracking, information gathering, research and entering documentation of communication with customer.
  • Answers inquiries and resolves complex problems.
  • Provides exceptional customer service.
  • Actively participates and communicates in team based work group.
  • May prepare, control and distribute reports for internal and external reporting.
  • Researches and initiates accounts receivable transactions within approved authority levels.
  • Performs clerical duties related to accounts receivable/collections.
  • Routinely exercises limited independent judgment and discretion in handling various functional scenarios where the decision will have an impact on internal/external customers.
  • May provide division specific, system or software training for new hires.
  • Participates and/or leads continuous improvement activities.
  • May act as a mentor or liaison for other departmental employees.
  • May be responsible for publishing information or reports to departmental website or Sharepoint site.
  • May provide input and test data for system design and development.
  • May conduct meetings in the absence of the Collection Supervisor.
  • May assist in the integration of new businesses into Customer Financial Services.
  • Performs miscellaneous special tasks as required by supervisor or management.

Similar Jobs

No job matches. Start a new search below!