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Site Supervisor

Deer ParkPSC Industrial Services




Position Purpose Statement



The Field Supervisor is directly responsible for the assignment, coordination, and/or execution of all leak sealing activities at an assigned customer site. The Field Supervisor oversees planning and preparation of all such activities to ensure they are carried out in a safe, reliable, and efficient manner. The Field Supervisor also develops, motivates and directs site personnel in the efficient execution of on-line leak repairs , while ensuring compliance with customer and company standards.

The Field Supervisor reports directly to the Area Manager. However, the Field Supervisor interacts daily with the customer and must maintain customer requirements and satisfaction while ensuring that the company's goals and standards are met. He/She must use appropriate interpersonal styles and communication methods to develop effective partnerships to meet mutual goals and objectives, demonstrating a strong ability to analyze data, evaluate situations and identify problems or opportunities, including likely causes.



Essential Duties and Responsibilities


  • Coordinates all on-line leak repairs at an assigned customer site.
  • Provides leadership and supervision to Leak Repair personnel, ensuring all on-line leaks are repaired efficiently, meeting established deadlines, as well as both company and customer quality and cost standards.
  • Manages employee performance, ensuring employees have a full and complete understanding of performance/behavior expectations, and when such expectations are not being met, with the assistance of HR and the Area Manager, timely initiates proper corrective action/termination proceedings within established company policy and procedures.
  • Champions, administers and oversees the Company's EH&S program at the assigned facility.
  • Serves as the primary company contact for the customer at an assigned facility. Responsible for building and maintaining positive rapport with the customer contact.
  • Responsible for ensuring the company's quality policies, processes and procedures are followed, enforced and maintained at the assigned facility.
  • Responsible for providing direction and development to staff through various means such as performance evaluations, on-the-job training, corrective action, etc.
  • Responsible for generating weekly job sheet and ensuring that all employee work hours are true and correct, and turned in to Human Resources in a timely fashion.
  • Responsible for submitting all required paperwork to the corporate office in an accurate and timely manner.
  • Works closely with Purchasing to ensure that the site has all the necessary tools, equipment, and resources to effectively carry out the job.
  • As warranted, performs basic on-line repairs including drill and taps, adjusting, packings, bonnets, flanges, thread leaks and connectors.
  • May perform advanced repairs such as fabrication, measuring and installation, valve repacking, etc.
  • Records repair information for on-site programs.
  • Obtains the proper work permits to perform work in operating areas.
  • Completes daily work sheets in an accurate and timely manner.
  • Performs other duties and responsibilities as assigned.

    Supervisory Responsibilities



    Directly supervises 1 - 10 (depending on site, etc.) employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



    Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



    Education and/or Experience

    High school diploma or general education degree (GED) and a minimum of one (1) year leak-sealing, pipe fitting or valve repair experience. Prior supervisory experience preferred.



    Language Skills



    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.



    Mathematical Skills



    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.



    Reasoning Ability



    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.



    Computer Skills



    To perform this job successfully, an individual should have:


  • Basic PC skills with particular emphasis on MS Office Suite (Word, Excel, PowerPoint) and outlook.
  • Experience entering data into a SharePoint web portal is preferred.


  • Certificates, Licenses, Registrations





    Other Skills and Abilities


  • Strong communication (written, verbal and listening) and interpersonal skills.
  • Demonstrates initiative, planning work and carrying out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance and undertakes additional responsibilities.
  • Ability to build trust, gain support, and influence staff to implement change without direct supervisory control.
  • Strong understanding and sensitivity to confidential matters.
  • Strong negotiation skills with a commitment to reaching mutually desired outcomes.

    Demonstrated competency in coaching for business results, empowerment of others, leading/managing change, relationship building/coaching, and problem solving.

    Demonstrate initiative, exercise good judgment, exhibit strong profit orientation, and have the ability to achieve results through others.
  • Ability to plan flexibility within the work schedule and quickly react to changing customer and company needs.
  • Ability to analyze data, evaluate situations and identify problems or opportunities, including likely causes. Ability to develop factual, logical courses of action, considering resources, constraints and company values.
  • Strong attention to detail and the ability to prioritize work to meet assigned deadlines.
  • Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
  • Ability to adapt quickly to change and be open to considering new approaches to solving problems and work processes.
  • Ability to multi-task in a fast paced work environment.
  • Strong commitment to continuous self-improvement.
  • Must be team oriented with a commitment to working effectively with the Operations group or those outside formal lines of authority to accomplish both organizational and customer goals.


  • Other Qualifications


  • Safety-oriented attitude with a true commitment to personal safety, as well as the safety of others is a must.
  • Must be willing/able to don respiratory protection equipment for extended periods of time.
  • Ability to read and use measuring equipment. Ex.( steel tape, verniers, and calipers).
  • Must be reliable/dependable with reliable transportation.
  • Ability to climb and work at heights up to 300ft.
  • Extensive walking required.
  • Must be willing/able to work at moderate to high levels of physical exertion for extended periods.
  • Must be willing/able to work in inclement weather conditions (extreme heat/cold).
  • Must be willing to work extended hours and weekends when necessary.
  • Mechanical aptitude and problem solving abilities are a must.
  • Prior experience in chemical plants or refineries.

    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



    While performing the duties of this Job, the employee is regularly required to stand or walk. They will need to use their hands and fingers to handle or feel and to reach with hands and arms. They will need to use their senses to see, feel, hear, taste and smell. The employee is frequently required to climb/work at heights of up to 300ft. and/or balance, stoop, kneel, crouch, or crawl.
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