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Telemarketing Sales Support Intern

Eden PrairieKrolLDiscovery

Kroll Ontrack, a KrolLDiscovery company, has an opportunity for a Telemarketing Sales Support Intern.

This position provides telemarketing assistance to Data Recovery Services Business Development Representatives in their revenue-generating activities. You will make outbound telemarketing calls to customers and partners that have done business with us in the past. You will also follow up on those calls via written and verbal communication including inbound and outbound phone calls and email. In addition, there will be administrative responsibilities for entering your activity into and running reports that require computer and business systems proficiency.


Telemarketing: Provide outbound telemarketing support through customer interaction via phone primarily. Engage the appropriate Business Development manager/Data Services Sales representative leads progress through the sales funnel. Document all activity in and assist with report generation as requested.

  • Currently enrolled in college entering Junior or Senior year
  • Ability to learn and explain technology services and/or software product features
  • Excellent verbal and written communication skills
  • Organized and self-motivated
  • Proven proficiency in Microsoft Office suite including Word, Excel & PowerPoint
  • Ability to learn and order entry systems
  • Strong time management, problem solving and organizational skills along with ability to exercise independent judgment and critical thinking
  • Manage multiple projects and conflicting priorities.
  • Collaboration skills with cross-departmental representatives
  • Ability to quickly gain knowledge of company's portfolio of product and service offerings

About us

Kroll Ontrack is the data recovery and data destruction business of KrolLDiscovery, a global provider of ediscovery, information governance and data recovery solutions. At the core, we understand that data is the lifeblood of your business.

Effectively managing information is critical to any business. However, protecting your data, while managing it for legal and regulatory demands, can be complex and time consuming, and can divert your focus from core business priorities. This is where we can help.

With world-renowned experts and an unmatched breadth and depth of global solutions, we are your trusted partner. We work with you to deliver consultative services and leading technologies that promote repeatable business processes and let you focus on what you do best.

Let us put more than 30 years of experience to work for you.

Data Recovery Solutions

With cleanroom facilities worldwide and engineering expertise in every major global region, you can count on Kroll Ontrack for all your data recovery, restoration and destruction needs.

Utilizing the dedication of a strong team of research and development gurus, Kroll Ontrack has developed hundreds of proprietary solutions over the past 30 years to recover data from tapes, hard drives, solid state drives, flash media, mobile devices, virtual environments, operating systems and myriad other storage devices. We serve our clients through in-lab, remote and do-it-yourself capabilities that meet the direct need of consumers, businesses and the enterprise. We additionally offer customized solutions to address complex, high-end enterprise environments and newly-emerging technologies.

In addition to data recovery, Kroll Ontrack offers secure erasure software and services to permanently erase all traces of information from media prior to disposal, essentially protecting sensitive information from falling into the wrong hands. Finally, our Ontrack PowerControls suite of products empowers the ability to search, collect, recover, restore and manage data efficiently across Microsoft Exchange, Office 365, Microsoft SharePoint and SQL.

As an employee you will receive a competitive earnings package that includes medical, dental, and vision insurance coverage, 401(k) with company match, educational assistance, and other perks and benefits.

This job description is to be used as a guide for accomplishing company and department objectives and is not intended, and should not be construed to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with a job. Management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

KrolLDiscovery is an Equal Opportunity Employer Minorities/Female/Disabled/Veteran

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