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Operations Agent

DenverMenzies Aviation


Effectively coordinate and communicate with all departments to ensure the safe loading of aircraft.

  • Support standard work to achieve On Time and safe performance.
  • Responsible for delay prevention and cancel impact mitigation, thru issue resolution or escalation to station
    leadership as required.
  • Primary operational contact for all internal and external partners.
  • Effectively communicate and interact with both internal and external departments and agencies in the
    performance of their work.
  • Prepare and compile flight departure paperwork as needed, audit and file flight paperwork and fuel service records.
  • Support and assist in planning and coordinating irregular operations including Long Tarmac Delay situations
    and reporting.
  • Support customer and baggage coordination.
  • Plan and manage gate and remote parking.
  • Update Flight Information in all applicable programs.
  • May also be required to perform Ramp Service functions as needed.
  • Other duties as assigned.

    Requirements
  • Must be 18 years of age.
  • Must have a High school diploma, GED.
  • Ability to proficiently read, write and speak English.
  • Excellent communication skills.
  • Able to remain calm and efficient under pressure.
  • Must have current driver's license with no violations.
  • Competent in handling difficult situations.
  • Ability to safely lift up to 70 pounds.
  • Advanced computer skills.
  • Must pass all pre-employment testing to include drug testing.
  • Must be able to obtain and maintain all required Airports and Custom badges/seals.
  • Must be able and flexible to work variables shifts including overtime, weekends and holidays.
  • Work is done partially outdoors. Must be comfortable working in all weather conditions.
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