Blood Bank Supervisor

Tenet Healthcare Corporation, Rock Hill South Carolina

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education: A Bachelor's Degree and ASCP-MT or equivalent. Minimum Experience: 5 years of job-related experience required. Prior Supervisory experience preferred. Required Certifications/Registrations/Licenses: ASCP-MT or equivalent registration. BLS certification required. Essential Duties and Responsiblities include the following. Other duties may be assigned. Adheres to Piedmont Medical Center's Standards of Conduct Responsible for the needs of the staff with regards to work flow and technical operations Answers questions related to specimen acceptability and interpretation of results. Answers telephone calls promptly and officially. Reports accurate and thorough patient results to appropriate personnel. Maintains cleanliness of equipment and work area. Responsible for keeping adequate supplies. Maintains accuracy with regards to validating lot number for department specific tests. Ensures proper preparing, storing, dispensing and periodic evaluation of all reagents to assure accuracy and precision of test results. Creates section staffing schedules and responds to request for time off. Manages calls-outs and staffs according to volume. Utilizes time and resources efficiently and effectively to best meet the needs of the department. Organizes and prioritizes responsibilities and work flow. Accepts responsibility for other departments in the absence of other section supervisors. Performs laboratory analysis and interpret results. Verifies critical lab results by repeat analysis and specimen recollection where appropriate. Promptly notifies patient care personnel. Operates automated or specialized equipment and provides training as needed. Has the ability to exercise initiative and independent judgment in dealing with broad procedural and technical problems. Implements quality assurance measures, documenting remedial action taken for variances. Recognizes instrument malfunction, quality control problems, and abnormal or variant patient results. Takes appropriate action and documents accordingly. Ensures proper operation and timely maintenance of equipment and instrumentation. Performs instrument calibration and maintenance. Participates in proficiency testing. Reviews the work of the technologists, providing them with instruction, professional guidance and expertise in the area of specialization. Provides technical assistance in the development of new procedures. Participates in the peer interview process and candidate selection. 11. Promotes teamwork and mutual respect among section staff. Ensures that staff adhere to all hospital and laboratory standard operating policies (i.e., attendance, dress code, infection control, and patient confidentiality) and procedures. 12. Develop and maintain technical policies and procedures. 13. Supervises section personnel, including but not limited to performance management and counseling, performance evaluation, scheduling, and training. 14. Serves as a resource for troubleshooting. Notifies technical support services immediately in the event unable to correct malfunctions. 15. Monitors analysis turn-around-times, identifies areas for improvement, and offers resolutions. Reviews section comparison, linearity, quality control, proficiency testing, and maintenance records and addresses areas of concern appropriately. 16. Identifies inefficiencies and inaccuracies, responding appropriately and making recommendations for resolution. Actively participates in department/facility performance improvement activities. 17. Works to ensure the department meets regulatory standards. 18. Adheres to all hospital and laboratory standard operating policies (attendance, dress code, infection control, and patient confidentiality) and procedures. Maintains professional attitude, treating all with respect and courtesy. Demonstrates good communication and interpersonal skills. Active and genuinely supportive team player. 19. Attends and conducts staff meetings. Maintains professional certification, when applicable; completes required hospital in-services. Assists and monitors the training of new personnel and students. Demonstrates excellent customer service skills and maintains a professional appearance and mannerisms at all times. Greets customers appropriately and timely. Ensures that patient safety is maintained and accurate patient information is obtained with specimen collection and maintained throughout all phases of specimen processing and testing. Respects ethics and result confidentiality. Stores specimens appropriately for reference lab testing. Preserves and packages specimens in accordance with applicable guidelines for the safe transport of biological specimens. Maintains adequate supply inventory and standing orders. Orders supplies as needed. Exercises cost control. Exercises initiative and independent judgment in dealing with process and procedural issues. Participates in or delegated the responsibility to make decisions regarding quality control and reagent materials, instruments and methodology selection, test utilization and managing statistical data. Performs method evaluations and validations of new procedures and protocols according to regulatory guidelines. Documents outcome. Presents information appropriately and communicates effectively. Assists in the developments of plans to prevent and correct problems. Demonstrates competence in all computer related functions including but not limited to: LIS system, Instrument specific systems, Hospital sites, MSDS and email. Proficient in locating, reading, and understanding the contents of standard operating procedure manuals both Departmental and Hospital-wide. Reviews SOP's at least annually or as needed. Performs laboratory analysis and interprets results in a variety of disciplines. Demonstrates adaptability, flexibility, and ability to work under stressful conditions. Verifies critical lab results by repeat analysis and specimen recollection, where appropriate. Promptly notifies appropriate patient care personnel. Recognizes instrument malfunction, quality control problems, and abnormal or variant patient results. Takes and documents appropriate action. Organizes and prioritizes workload. Maintains cleanliness of equipment and work area. Ensures proper operation and timely maintenance of equipment and instrumentation. Performs instrument calibration and maintenance and participates in the analysis of proficiency surveys and quality control in a timely manner. Accurately demonstrates skills with pipetting and diluting samples. Identifies inefficiencies and inaccuracies, responding appropriately and making recommendations for resolution. Actively participates in departmental and interdepartmental PI activities. Works to ensure the department meets regulatory standards. Judges the adequacy and qualities of specimens submitted for testing. Identifies problems that may adversely affect test performance. Prepares and participates in activities that contribute to the overall individual and /or departmental performance. Completes tasks within established deadlines and turnaround times. Attends staff meetings or reviews meeting minutes. Maintains professional certification, when applicable; attends annual required hospital in-services. Infection Prevention: Employee is responsible for: Upon hire, successful completion of Infection Prevention Orientation Successfully completing yearly .edu regarding PMC infection prevention practices applicable to assigned work area. Strictly adheres to Standard Precautions with regards to proper use of personal protective equipment when handling blood and body fluids. Disposes sharps in puncture resistant containers. Properly stores and disposes blood and body fluids. Being familiar with and responsible for following infection prevention measures. Participating in departmental / facility offered education regarding infection prevention Physical Demands: The physical demands described on the Essential Functions Form are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Walking at least 25% Standing at least 50% Bending 25% Lifting 25% Wrist flexion / extension 25-49% OSHA Category: Biosafety Level II tasks that involve exposure to blood, body fluids, or tissues. Age Specific Competency: Neonatal (Birth - 28 days) Infant (29 days - 12 months) Pediatric (1 - 11 years) Adolescent (12 - 18 years) Adult (18 - 65 years) Geriatric (65 years)Laboratory and Clinical Technicians

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