Patient Relations Assistant/UKHC

University of Kentucky, Lexington Kentucky

Job SummaryScheduling and registration of patients to UK HealthCare for outpatient services. Work with insurance providers to verify coverage and benefits. Work closely with clinical and medical staff in an office based setting. Collect co-pays and payments from patients. Need strong customer service background, clerical skills and ability to multi-task. Will be required to work out of multiple systems simultaneously. Must have good communications skills.Skills / Knowledge / AbilitiesThe ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situation. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently and work in multiple systems simultaneously.Does this position have supervisory responsibilities? No Preferred Education/ExperienceHigh School diploma and a proven track record of providing exceptional customer service and 4 or more years experience in medical office work preferred.Prior patient registration and scheduling with insurance verification experience preferred.Deadline to Apply 08/13/2020 University Community of InclusionThe University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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