Dental Treatment Coordinator
Dental Care Alliance, Chesapeake Virginia
OverviewKonikoff Dental is currently hiring a full-time Dental Treatment Coordinator for our Battlefield office located in Chesapeake, Virginia 23320. The Treatment Coordinator we hire will have experience working in a dental office as preferably a Treatment Plan Coordinator, Dental Assistant, Front Desk Receptionist, or other position in a dental office; and have exceptional customer service skills. We offer a competitive salary, plus benefits!We have been working diligently to ensure all our patients and staff feel safe and protected while in our office. We now have Plexi-glass Barriers in the reception area and in selected clinical areas. We have all the proper PPE for the staff and are CDC COVID-19 compliant.ResponsibilitiesThe Treatment Coordinator serves as an advocate and educator in creating treatment plans for dental care. The Treatment Coordinator exhibits an efficient, knowledgeable and positive countenance to every patient experience.Responsibilities:* Conduct interview to understand the patient's oral health history, concerns, and objectives • Explain the treatment plan, address patient concerns and answer any questions • Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment • Build trust, and understand the patient's objectives • Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. • Manage and maintain the payment options and policies for patients to uphold the practice's financial integrity. • Understand the practice's policy on working with dental benefit plans and be prepared to educate patients on their dental benefits. • Bill dental insurance, post payments, and claim estimations as required. • Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment. • Track patient accounts receivable and outstanding balances to ensure timely payment. • Assist in Practice's collections protocol for all outstanding balances. • Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented. • Perform general office duties and other duties as requiredQualificationsDesired Skills:* Experience working in a dental office as a Treatment Plan Coordinator, Dental Assistant, Receptionist or other role in a dental office* Experience working with various dental insurance plans* Must have exceptional customer service skillsAdditional benefits for full-time employees:* Medical* Dental services* Life insurance* Vision* Paid time off* 6 paid holidays off* 401k to name a fewKonikoff Dental Associates is a highly successful affiliated practice of Dental Care Alliance (DCA).