Dental Receptionist

Dental Care Alliance, Bradenton Florida

OverviewWe have an immediate opening for a full time Dental Receptionist to work at Advanced Dental Care of Lakewood Ranch, located in Lakewood Ranch, FL. The Dental Receptionist for this position must have experience working as a Receptionist in a dental office with excellent customer service skills. We are looking for candidates that have experience with verifying different types of dental insurance plans (HMO's/PPO's). Knowledge of dental terminology is a must. We are looking for a candidate that knows how to verifies insurance, get breakdowns, process patient check ins, and schedule appointments. We prefer a candidate that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our amazing team.We have been working diligently to ensure all our patients and staff feel safe and protected while in our office. We now have Plexi-glass Barriers in the reception area and in selected clinical areas. We have all the proper PPE for the staff and are CDC COVID-19 compliantResponsibilitiesThe Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.* Customer Service; acknowledge, smile and greet patients upon arrival/dismissal* Respond to patient questions and or concerns according to DCA Policies* Answering Telephones* Scheduling Appointments* Maintaining Appointment Book* Confirming Appointments* Follow up on no shows/cancellation of Appointments* Register Patients on sign in sheet* Post charges and payments to patient accounts* Checking voicemail on a daily basis* Maintain a clean and friendly waiting area for patientsQualifications* 1+ years' experience working in a dental office;Recent Grads are welcome to apply* Knowledge of insurance plans (HMO/PPO)* Experience answering telephone* Customer service experienceAdditional benefits for full-time employees:* Medical* Dental services* Life insurance* Vision* Paid time off* 6 paid holidays off* 401k

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