Scheduling Coordinator

Fairview Health Services, Minneapolis Minnesota

OverviewThe Sleep Center Scheduling Coordinator is responsible for serving patients, providers, and staff in facilitating access to healthcare related services to include the scheduling of clinic visits, procedures and ambulatory tests. The Sleep Center Scheduling Coordinator coordinates the flow and exchange of information related to patient activity and performs registration and scheduling functions, as well as other clerical functions that ensure that the needs and goals of the Sleep Center scheduling operations are consistently achieved.Responsibilities/Job Description* Coordinates the flow and exchange of information related to scheduling of services• Performs appropriate registration and scheduling functions via computer systems, including initial entry of demographic information, insurance information, referring physician data and exam information.• Schedules services such as tests, procedures, follow-up visits and any other services the patient may require as taken from Doctor's orders.• Responsible for answering of multiple telephone lines and taking care of the caller's needs quickly and correctly.• Participates actively in department problem solving, coordinating patient schedules for multiple disciplines. • Requests guidance and approval as needed.• Seeks out solutions to time conflicts directly through parties involved, area managers, and other available resources• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population servedQualificationsPreferred Education: Vocational/Technical training or Associates DegreePreferred Experience: One or more years of experience

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