Review Examiner I Hearings (Temporary)
State of Massachusetts, Boston Massachusetts
The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program and the various programs enacted in response to COVID-19 under the CARES Act, including Pandemic Unemployment Assistance (PUA), Federal Pandemic Unemployment Compensation (FPUC), and Pandemic Emergency Unemployment Compensation (PEUC).The Review Examiners will preside over administrative hearings on appeals of claims for agency services or benefits not involving complex evidentiary and legal issues, promptly prepares and implements decisions on hearings conducted, confers with agency staff, and performs related work as required. Reviews appeals and, when possible, obtains additional evidence to resolve of appeal without the need of a hearing.DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:* In accordance with 801 CMR, M.G.L. Chapter 151 A, DOL Performance Criteria, and relevant sections of the CARES Act. the incumbent conducts administrative hearings on appeals.* Elicit sufficient evidence and testimony to resolve appeals of agency determinations.* Writes clear and concise decisions which contain findings of facts sufficient to support the ultimate findings and conclusions of law, which comply with statutory provisions, case law, and agency policy.* Uploads and data enters decisions into online system within a time frame that is reasonable and attains the DOL guidelines for promptness.* Reviews cases prior to and after the hearing to resolve any questions, obtain any needed evidence/information necessary to dispose of pending appeals, or consult with agency staff to resolve problems.* Investigates appeal issues sent to DUA Hearings by conducting fact-finding interviews by telephone to gather information from claimants and employers and/or their representatives.* Resolves appeals prior to hearing by analyzing data obtained from investigations and applying relevant laws, rules, regulations and precedents to formulate legal conclusions concerning eligibility for benefits in dispute.* Writes and issues timely determinations resulting from DUA Hearings investigations approving, or denying benefits which contain sufficient facts, reasons and law to enable interested parties to protect their rights and thus disposing of the appeals.* Creates and preserves oral and written records of proceedings for use in further study or appeal of case.* Performs all job duties in a manner to enhance the agency's achievement of its customer service goals.* These positions are seasonal.First consideration will be given to those applicants that apply within the first 14 days.Minimum Entrance Requirements: Applicants must have at least (A) three years of full-time, professional experience, the major duties of which included the adjudication, examination and/or review of claims, benefits and/or taxes; the practice of law; labor relations work; claims investigation or adjustment work; credit management or credit investigation work; or (B) any equivalent combination of the required experience and the substitutions below.Substitutions:I. A Bachelor's or higher degree with a major in law may be substituted for the required experience.*II. A Bachelor's or higher degree with a major other than in Law may be substituted for a maximum of two years of the required experience.** Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.