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Passenger Service Supervisor

Fort LauderdaleMenzies Aviation


Summary: Directs the work of all passenger service agents as they perform all aspects of the operation to include customer service, operations and baggage services functions. The Airport Passenger Service Supervisor will be an integrated part of the operations processes and perform some of the above tasks.

Essential Duties and Responsibilities:

Supervise passenger service agents; allocating staffing resources as needed.
Other duties as assigned.
Complete shift reports and clear all exceptions from the T&A system in a timely manner.
Ensure that personnel adhere to established company safety regulations.
Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifest, and baggage and cargo routing tags.
Assist in the baggage handling area.
May occasionally operate various pieces of ground support equipment. Requirements Qualifications:

Must be at least 18 years of age.
At least one year of passenger service experience required.
Must be able to pass all pre-employment testing to include a drug test .
Must be able to speak, read, and write in English.
Valid driver's license with good driving record.
Capable of lifting comfortably 70 lbs.
Must be available and flexible to work variable shifts including weekends and holidays.
Work is done indoors and outdoors. Must be comfortable working in all weather conditions.

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