for the Systems Specialist position
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Cleveland - Federal Reserve Bank (FRB)
The Federal Reserve Bank of Cleveland is part of the nation's central bank. We've provided many opportunities for professional growth during our history.
For seventeen years in a row, we've been named "One of Northeast Ohio's Best Places to Work" by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
At our state-of-the-art offices, we are seeking innovative thinkers with the vision to build the framework that will carry the Bank into the future. Join our team!
The Systems Specialist possesses and applies a broad knowledge of information technology to provide technical support to Research Department end users through education, training, consulting, and technical assistance regarding the use of software and hardware. Utilizes expertise and performs analysis to determine required hardware and software in conjunction with end user needs and department strategy. Installs new and/or expands existing PCs and software applications. Assists in the product evaluations of end user computing packages and equipment as well as the implementation and testing of prototypes. Independently consults with research staff regarding PC and equipment problems or malfunctions and implements solutions. May interact with network services, software systems engineering, and/or application development to restore systems or identify and correct problems.
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