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Mgr. Technology Implementation - MGT

WashingtonFederal Reserve Board

The Manager, Technology Implementation provides project management, change management, oversight, and transformation of highly visible, near 24x7 uptime enterprise resource planning (ERP) systems, software as a service (SaaS) applications, and other types of IT systems that contain sensitive PII and are used and relied upon throughout the Board for systems of record. Ensures that these systems conform to SOX, FISMA, US Section 508, and other information security and privacy standards. Effectively leads, manages, develops, and grows a highly engaged and high performing team of IT professionals. Builds and maintains strong relationships with Board and Federal Reserve System (FRS) business and technology partners by providing expert advice, guidance, and support to identify and resolve complex project challenges and to reduce risks for their effected business areas. Works effectively with procurement, legal, IT Security, and other leaders within the Board, FRS, and externally including software executives. Facilitates the identification of technology scorecards and metrics for each initiative to keep executive leaders and stakeholders current on progress and potential red flags. Liaises with other divisions to facilitate the development of new products, integrations, procedures, policies, and reports related to ERP and SaaS operations. Understands what it takes to implement change at the Board including excellent relationship management, strong collaboration, business acumen, political savvy, etc. Ensures that priorities and objectives of the section closely align with those of the branch, the division, and the Board. Embodies a strong customer service philosophy.

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