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Inside Sales Representative, Medtronic Diabetes

San AntonioMedtronic




JOB DESCRIPTION:

As a vital member of the Medtronic Diabetes Inside Sales Team, the Diabetes Selling Representative is responsible for converting and closing new and existing patient leads by applying best-in-class phone sales/service skills, effective time/lead management, and product knowledge to address/alleviate patient concerns.

DIABETES BUSINESS DESCRIPTION:

The Diabetes Group at Medtronic is part of Medtronic plc, the global leader in medical technology. We are committed to ongoing breakthrough developments in leading-edge technology, unrivaled service and support, and uncompromising leadership. Medtronic is working with the global community to change the way people manage diabetes. Together, we will transform diabetes care by expanding access, integrating care and improving outcomes, so people with diabetes can enjoy greater freedom and better health.

JOB RESPONSIBILITIES:

  • Partner with Territory Manager to exceed performance goals by developing and executing actionable sales plans

  • Utilize technology platform and data to analyze territory to support critical accounts

  • Educate patients on the importance of intensive diabetes management and continuous glucose monitoring for patients with diabetes

  • Master features, benefits, and value of aligned product lines and present these to patients utilizing appropriate situational sales methodology

  • Maintain knowledge of the current industry / competitive landscape including, GPOs, healthcare economics, reimbursement, competitors, competitive products, etc.

  • Build and maintain consultative relationships with territory partner, patients, and clinicians

  • Work within a defined level of authority to obtain verification of insurance benefits for Diabetes patients to provide solutions, products, discounts, and pricing to potential patients

  • Make outbound calls to existing and new patients to discuss therapies and convert leads to shipments

  • Proactively manage lead pipeline database to ensure prompt follow up and execution from lead to shipment

  • Leverage all available resources to follow-up with patients to ensure questions are thoroughly answered and opportunities for sales are generated

  • Attend and participate in sales meetings, conference calls, training programs, conventions and displays according to business need

    BASIC QUALIFICATIONS:
    IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
  • Bachelor's degree and one (1) year of sales experience in a metrics-driven/quota-driven environment; OR
  • Associate's degree and six (6) years of sales experience in a metrics-driven/quota-driven environment; OR
  • High school diploma and eight (8) years sales experience in a metrics-driven/quota-driven environment

    DESIRED/PREFERRED QUALIFICATIONS:
  • Demonstrable, consistent success in previous roles indicated by high level of sales performance

  • Recognized award winner for top sales performance (i.e. MVP, Director's Club)

  • Experience being accountable for sales quotas in a challenging, fast paced, changing environment.

  • Two (2) years of inside or outside sales experience

  • Previous pharmaceutical/medical sales experience in an inside or outside sales role

  • Prior experience and knowledge of diabetes, unmet needs of diabetes therapies, and benefits of insulin pump therapy and continuous glucose monitoring.

  • Understanding of web based technologies (blogs, search engines, message boards, chat rooms).

  • Previous experience in a high volume telesales call center environment

  • Strong customer focus in delivering sales and building relationships.

  • Demonstrated proficiency with Microsoft Office software. Ability to effectively navigate through databases and retrieve information electronically. Ability to quickly learn new programs and systems.

  • Ability to multi-task effectively, and to work both independently and in a team environment.

  • Must possess strong organizational skills and the ability to successfully handle multiple priorities

  • Hardworking driven individual with effective persuasion skills

  • Ability to understand and solve underlying causes of simple or complex problems

  • Strong attention to detail by being exact, precise, and accurate

  • Ability to achieve acceptable outcomes and complete tasks accurately and on schedule

  • Effective time management skills

    PHYSICAL JOB REQUIREMENTS:
    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    ABOUT MEDTRONIC:
    Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
    We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

    EEO STATEMENT:
    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

    This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

    DISCLAIMER:
    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

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