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Delivery Associate

SwanzeySears Authorized Hometown Stores

The Delivery Associate is responsible for the delivery of merchandise, typically home appliances and furniture, to our customer's homes.  In most cases, a two person team will be responsible for the timely and safe delivery of goods by using team lifting and/or material handling equipment.  Attention to detail is key so that no damage occurs to either the merchandise or the customer's property.  A brief overview of the products features and benefits will be provided by the delivery associate to finalize the process.  

Operates, loads and unloads the truck safely

Protects customer and company property by following proper safety procedures as all times

Uses basic GPS/Internet navigation to access and print directions

Handles paperwork accurately and acquires all signatures per process

Ensures customer satisfaction by maintaining delivery schedule and a professional attitude

Maintains truck effectively

Maintains material handling equipment effectively

Interacts with sales teams for special instructions for each delivery

Performs deluxing of merchandise for delivery

Maintains a basic knowledge of products to provide customer instruct in the home

Performs miscellaneous duties as assigned

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