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Sales Representative II

New DelhiMedtronic

India Medtronic

Position Description

Position Title:
Sales Representative II/III
Reports To:
Regional Manager
Spinal & Biologics

Main Purpose:

  • To over achieve sales revenue and market share targets for a specified regional territory, by promoting Spinal & Biologic products to doctors/ specialists and patients/end users.
  • To practice good territory management in terms of organization, administration and expense planning and control.
  • To ensure that the company's agreed quality standards are maintained with regard to its products, procedures, policies, operations and customer contact.

    Key Accountabilities:

    Ø Meets or exceeds sales quota and increases total company market share in assigned territory.
    Ø Partner with the application specialist when and where applicable.
    Ø Responsible for being a spinal & biologics "expert" in the market place.
    Ø Aggressively solicits orders from present and prospective customers for the products assigned.
    Ø Aggressively seeks new customers and formulates and follow plans for such action as directed by the Regional Sales Manager.
    Ø Satisfy customer complaints in accordance with Medtronic policy and to advise Regional Sales Manager and Medtronic promptly of any situation beyond scope of authority.
    Ø Comply with all Medtronic policies.
    Ø Stay attentive to competitor's product and merchandizing practices and to keep the Regional Sales Manager and Medtronic informed concerning them.
    Ø Maintain and expand existing business and develop new business opportunities
    Ø Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads, and pursue opportunities to promote the company's product range
    Ø Follow the principles and adhere to the SFE practices.
    Ø Maintains Consignments and Loaner inventory in line with company guidelines..
    Ø Prepares and submits call reports as required by Regional Sales Manager.
    Ø Recommends the additions of new products and the modification or deletions of present products to the line as appropriate.
    Ø Attends and participates in sales meetings, training programs, conventions, and trade shows as directed.
    Ø Cooperates with all personnel on the execution of Company programs.
    Ø Creates and implements an annual business plan with quarterly updates.
    Ø Provides service to customers per their individual needs.
    Ø Submits reports and provides information as directed.
    Ø Adheres to company policies and conducts all business in an ethical manner.
    Ø Manages business with Medtronic profitability in mind.



  • Excellent communication and interpersonal skills: Good verbal communicator and presenter.
  • Self Starter & High on Initiative.
  • Entrepreneurial Drive.
  • Innovative & Ideating nature.
  • Logical approach & reasoning skills while analyzing competition & market trends.
  • Ability to deal with ambiguity & persevere to resolve situation at hand.
  • Strong Analytical ability during customer/patient call.
  • Effective Time Management.
  • Execution Excellence.
  • High on energy & positive outlook.
  • Highly adaptable & flexible in action.
  • Customer focused: Understands and delivers customer service
  • Self motivated and positive.
  • Ability to quickly establish credibility with all levels of customer base





  • Consistently delivers results on time and exceeds expectations;

  • Clarifies and aligns resources for faster execution;

  • Looks at different ways to align resources for better outcomes,

  • Continually monitors progress and makes adjustments.

  • Seeks continuous improvement.

  • Takes accountability to produce agreed upon results.

    Driven to WIN
  • Consistently achieves high outcomes under varied circumstances.
  • Doesn't allow degree of difficulty to stand in the way - finishes what he/she started.
  • Demonstrates high capacity for work.
  • Taking on significant challenging responsibilities.
  • Pursues work with passion and drive.

    External Focus
  • Operates with customer interests clearly in mind.
  • Interacts regularly with customers and seeks inputs.
  • Well informed regarding market and industry / competitors operating in territory.
  • Brings best practices from other region colleagues or outside and implements them within territory.
  • Initiates or champions changes from the outside in.
  • Explores new opportunities and asks informed questions.

    Clear Thinking

  • Problem solver : Resolves issues of patient / distributor /KOL in territory.

  • Data Analysis : Territory, Doctors, Leads, Patients.

  • Judgment about activity /investments in Territory.

  • Making sound decision in absence of full data.

  • Design Short & Long term territory & KOL plan. Helping and Guiding distributors reps.

  • Communicates complex matters to Internal (Medtronic people) and other external stakeholders with appropriate clarity and simplicity .

    Experience and Knowledge:
  • A minimum 5 to 8 years sales experience and Concept Selling background
  • Experience of Distribution Management
  • Exceptional interpersonal skills.


    B Sc (Any Sciences)/BE . MBA would be preferred.

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