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Sr. System Administrator

IthacaCBORD



Summary

The Senior System Administrator is responsible for effective provisioning, installation/configuration, operation, maintenance, and implementation of CBORD’s hosted infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, and Partners.

This position is responsible for the technical design, planning, implementation, and performance tuning for CBORD’s mission critical enterprise systems. In addition, the individual will employ project leadership and management skills in order to provide the highest level of service to the customers of the department. This individual must provide feedback proactively and effectively with team members and management on issues, often the prime spokesperson on highly significant matters.

Essential Duties and Responsibilities of the Senior System Administrator include the following. This position has no management responsibilities. The candidate may be required to perform other related duties as assigned.
  • Implement and maintain both Linux-based and Windows Server systems
  • Manage hosted PCI/HIPAA infrastructure and associated policies/procedures
  • Follow proper change management procedures (patches, updates, etc.) in production environments for audit purposes
  • Perform annual onsite PCI security audit with assigned Quality Security Assessor
  • Design/implement complex local and wide-area networks of machines
  • Manage a large, complex site or network
  • Establish/recommend policies on system use and services
  • Monitor system/network load and recommend a plan for growth
  • Maintain and test Disaster Recovery plan
  • Liaison between different groups while deploying application code into staging and production environments
  • Install/upgrade CBORD developed applications
  • Serve as a technical expert in the area of system administration for complex environments
  • Participate in technical research and development to enable continuing innovation within the infrastructure
  • May coach and mentor staff

Core to CBORD
  • Promote and maintain a high quality, professional, service-oriented company culture among staff and customers
  • Participate in establishing and achieving their individual goals which are aligned to the company business plan
  • Remain focused, flexible, and takes initiative in working towards the company goals

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience
  • Education
    • Bachelor’s Degree in Information Technology, computer science, or a related field
  • Experience
    • Six years of experience as a System Administrator
    • Four years Web server administration (Linux and Windows) experience is required
    • Four years’ experience supporting mission-critical infrastructure on local and hosted servers
    • Four years of experience administrating Relational Database Systems
    • Windows and Linux administration experience required
    • Experience in a PCI and HIPAA compliant environment highly desired
    • Experience in building minimal, secured systems a big plus

Competencies
  • Ability to focus on details and follow through on complex projects
  • Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people
  • Strong understanding of networking technologies and secure communication protocols (e.g. SSH, SSL, VPNs)
  • Familiarity with PHP, Apache Tomcat and one or more relational database systems (PostgreSQL, MySQL, and Microsoft SQL Server)
  • Strong Shell scripting skills, preferably with Bash and PowerShell
  • Excellent communication skills with the ability to work effectively in a team or autonomously keeping the team informed
  • Ability to solve problems quickly and automate processes
  • Analytical and problem solving skills with the ability to manage multiple projects simultaneously under minimal supervision

Work Environment and Physical Demands
  • Scheduled night and weekend work is required, sometimes with little advanced notice
  • General office environment; no special physical requirements required
  • Occasional travel, usually no more than 3-7 days per year


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