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Credentialing Coordinator

EffinghamHeartland Dental

More information about this job: Overview:

Credentialing Coordinator

Heartland Dental is looking to expand our team! As a Credentialing Coordinator at Heartland Dental, you must be capable of handling a substantial amount of work in a fast-paced environment. Must apply a high degree of accuracy and exhibit excellent organizational skills. We are looking for a flexible team player who is professional and service-oriented at all times.

The Credentialing Coordinator will play a critical role supporting the Dental Insurance Administration team processes and projects. The position reports to the Credentialing Supervisor and will also support key initiatives (goals) of the department.



  • Completing insurance applications and contracts to support over 1200 dentists.
  • Verifying professional licensures to meet our policy and procedures.
  • Promptly answering phone calls and emails with great customer service.
  • Knowing and understanding different insurance plans, and Medicaid
  • Assisting offices and administration with EOBs, Claims, and other insurance related issues
  • Work on special projects for the Dental Insurance Administration team, reports, and other such projects to support the work of the Dental Insurance Administration Department


Minimum Requirements:

  • Able to work, adapt, and contribute to a team atmosphere
  • Open, Positive, and Flexible and a Can Do attitude
  • Ability to prioritize and multitask
  • Be a problem solver
  • Maintain accuracy and attention to detail, but keep up with a fast paced environment
  • Strong computer skills, including experience with Microsoft Excel, Outlook, and Word.
  • Ability to manipulate spreadsheets in Microsoft Excel
  • Strong organizational skills, accuracy and attention to detail
  • Ability to work well under pressure and prioritize multiple tasks
  • Strong verbal and written communication skills
  • High level of maturity, personal initiative, and sound judgment

Desirable Qualifications:
  • Experience with insurance is a plus

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