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Director of Engineering - Crowne Plaza Columbus


Do you see yourself as a Director of Engineering for our Crowne Plaza Columbus property?
What's your passion?  Whether you're into sports, gardening, shopping or karaoke, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. 

This exciting role will direct the engineering/maintenance operations of the hotel to ensure the safety and comfort of hotel guests and employees and to ensure compliance with all Brand and federal, state, and/or local regulatory and inspection requirements. May have responsibility for the Loss Prevention function.

At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success.  To help them we need you to stay One Step Ahead and:
? Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do. 
? Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
? Make it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

Essential Duties & Responsibilities
? Monitor budget and control expenses within all areas of the department.  Participate in the preparation of the annual departmental operating budget and Capital plans which support the overall objectives of the hotel.  

? Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties.
? Recommend and initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies.  Alert management of potentially serious issues.
? Promote teamwork and quality service through daily communication and coordination with other departments.  Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
? Interact with outside contacts:
o Guests – to ensure their total satisfaction
o Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
o Contractors – to obtain and review bids 
o Regulatory agencies – regarding safety and compliance matters
o Other contacts as needed (Professional organizations, community groups, local media) 

? Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.

? Work with corporate product managers, engineers and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors to ensure timely completion of projects within budget and establish future maintenance commitments.
? Direct the daily activities of the department.  Plan and organize work, communicate goals, and schedule employees to ensure proper coverage.  Communicate and enforce policies and procedures.
? Educate/train employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. 
? Oversee the physical operations of the hotel, including maintenance and repair of interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
? Ensure the execution and achievement of the hotel’s preventive maintenance program goals (e.g. Holi-Kare, CrowneKare, SuiteKare, etc.).  
? Establish and maintain procedures to (1) ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., (2) replenish supplies and inventory in a timely and efficient manner, and (3) to minimize waste.  
? May be responsible for determining the security requirements necessary to ensure that hotel property, employees, and guest are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes.
? May assist with other duties as assigned and may serve as “manager on duty” as required.

This is the top Maintenance/Engineering job in a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high volume catering and convention facilities, and a large number of VIP and key guests.  Supervises a staff of maintenance/engineering tradespersons with specialized expertise in a field or discipline such as plumbing, carpentry, etc.   Oversees subordinate managers and supervisors.

Competitive salary

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