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AV Concierge contracted through Royal Productions at Nemacolin Woodlands

FarmingtonNemacolin Woodlands Resort

  • High School Diploma
  • 4-year college degree preferred but not required

  • Minimum of one year hotel experience in Sales, Catering or Convention Services with hotel operations knowledge required.

Skills and Knowledge

The individual must possess the following knowledge, skills and abilities to perform the essential functions of the job.
  • Excellent oral and written communication skills.
  • Excellent organization skills, manages time well, correctly prioritizes and flexible.
  • Ability to work well under pressure and meet deadlines.
  • Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills.
  • Proficient in use of Microsoft Word, Excel and PowerPoint.
  • Experience with Delphi preferred.
  • Appropriate professional appearance and demeanor, self-confidence, energy and enthusiasm.

  • Meet daily with on-site group business contacts to ensure all AV procedures exceed hotel expectations.
  • Work closely with each group’s meeting planner regarding upcoming group business, site visits, precon meeting and weekly BEO meetings.
  • Understanding of AV standards and pricing to generate additional revenue.
  • Understanding of AV standards to effectively up sell AV services throughout the pre-event planning phase and live event to maximize revenue.
  • Work closely with banquets, banquet set up and F&B.
  • Provide communication to audio visual team for quick AV or room changes and last minute add on equipment.
  • Provide accurate and concise AV invoice to catering managers at the close of the meeting/event for posting to BEO.
  • Accurately forecast estimated weekly AV revenue reports for Director of Catering/Convention Services from AV job order software.

Royal Productions is an Equal Opportunity Employer. Excellent salary and benefits package. For inquiries and to submit your resume, please contact:

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