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BVHC Medical Assistant 7/25/2017

SalidaSALIDA HOSPITAL DISTRICT DBA HEART OF THE ROCKIES


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Assists with scheduling and confirms patient appointments, considering the unique requirements of the clinic, patient and provider. Use of the clinic scheduling system and strong telephone skills are required. Uses computer skills to utilize CPSI, e-mail, internet and other sites as needed. Assists Physician with Electronic Health Record as needed. Coordinates scheduling of diagnostic tests, obtaining pre-authorizations and drug financial assistance programs for clinic patients as needed. Coordinates patient care including referrals from outside providers, obtaining medical records as needed and providing medical records as needed to other providers. Provides direct patient care and support during the clinic as necessary. Makes follow up calls to patients and relays results of diagnostic tests as directed by the Physician and clinic guidelines, Ensures that necessary supplies and equipment are accessible at all times. Prepares, retrieves and maintains appropriate records and other documentation of clinic activities. Establishes communication and positive relationships with medical staff, clinic, and hospital departments. Maintains a clean, safe and orderly environment for patient care. Confers with the Manager of Infusion and Visiting Physician Clinics regarding changes and improvements in clinic services. Employs tact and courtesy at all times, with patients, physicians, visitors and co-workers. Continually strives to establish and maintain good rapport and working relationships to foster positive intra and interdepartmental communications. Ability to establish strong, positive and professional relationships with patients and families is critical. and families is critical. Works cooperatively with other clinic staff members. Cross trains to other clinics to be able to provide relief and PTO coverage.

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