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Clinical Specialist

MumbaiMedtronic



JOB DESCRIPTION FOR CLINICAL APPLICATION SPECIALIST

JOB TITLE: Clinical Application Specialist (Neurosurgery) - RTG
REPORTING: Regional Manager West, Neurosurgery, RTG

Main Purpose & Responsibility of Job

Sales Support

Description

  • Provide and review requirement of the sales team for pre & post sales demonstrations for all applications. Effectively work with sales team order to complete adequate demonstrations in for our revenue objective.
  • Help Sales Team Achieve Revenue Plan for Navigation, Neuro Monitoring.

  • Support Sales presentation and technical discussions and ensure availability of sales collaterals as in General & technical Specifications, competition matrix with new updates, product PPTs.

  • Demo system & consumables planning in consultation with sales team, Service Team and system allocation, review monthly.

  • To streamline sales process, ensures the development and execution of demo request form, demo feedback forms, employee training forms etc.

  • Objective given by Sales Team should be achieved for all on-site Evaluations.

  • Ensure effective introduction of system and applications updates for the existing customers in order to support sale and product promotion.
  • Share Clinical Papers which are of interest to Sales team.

    Job Responsibility

    Current Customer Base Support

    Description

    l Ensure possible support to post- sales App team during customer training on applications & products (NAV & IONM) across the region towards increased utilization from the current usage base and utilization.
    l
    l Ensuring new and existing live sites is while using products by planned training.

    l To streamline application process ensure the development and execution of proper documents for case support feedback forms, training kit for new site support (calender, agenda) and ensure the proper implementation of E-FORMS among team as soon as it launched.

    l Supporting and Ensuring help in the collection of customer satisfaction letters half yearly.

    Job Responsibility

    Database Management

    Description:

  • To maintain usage matrix (dash board) and share with rest of the team quarterly
  • Update competition information and share quarterly with sales. Keep track on competition activities, launches etc. Help Sales in objection handling specially in reference to competition products comparison.
  • Ensure availability of product training Videos, training documents and related data for Navigation & Neuro Monitoring
  • Optimal utilization of Sales Force to share product information, new developments, launches, competition product comparisons etc.

    Job Responsibility
    T & E support

    Description & Measurement:

  • Quarterly training for sales team on advance application and clinical utility.
  • Support marketing Programs, conference and workshops by arranging and executing Navigation & Neuro Monitoring dry runs and hands-on
  • Support education team as being trainer for internal and external product training programs.

    JOB QUALIFICATIONS

    REQUIREMENTS PREFERENCES

  • Bachelor in / Engineering / Science/ Biotechnology/ Biomedical
  • A total of at least 5-6 years (or more) in Imaging Companies/ capital medical equipment indistry in Application


  • OTHER REQUIREMENTS

  • High travel requirement (70% of times)

    LOCATION

    Mumbai

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