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Sr Process Engineer


Careers that Change Lives

Are you a passionate, dedicated and motivated Sr. Process Engineer who thrives on developing and improving complaint handling methods, systems, and processes?

As Sr. Process Engineer you will be responsible for all overall process flow to ensure quality, operational cost and timeliness within CQ sites. Act under general supervision of Lean Sigma Program Manager on multiple assignments of complex scope.

Come for a job, stay for a career.

A Day in the Life

In this exciting role you will:

  • Day to Day Support and Trouble Shooting: Provides process engineering support to RTG CQ on a routine basis. Addresses process related issues using DMAIC A3 problem solving. Works to standardize processes and problem solving across RTG CQ.

  • Develop plans to evaluate process repeatability and stability, including PE file reviews.

  • Continuous Improvement and Cost Analysis: Continually improves RTG Customer Quality methods and systems using Lean Enterprise philosophies and DMAIC methodologies to optimize process performance and reduce costs. Identify and evaluate opportunities for improvement inherent in processes and make specific recommendations for adoption; perform detailed cost analysis

  • Develop and Optimize Work Design and Process Flow: Recommends and implements process using lean philosophies for increased efficiency in complaint handling. Collaborate cross functionally and develop tools to provide appropriate staffing level to support RTG Customer Quality requirements (Capacity planning).

  • Travel 20-40%

    Must Have: Minimum Requirements

    Bachelor's degree in Engineering or sciences


  • 4+ years of experience with Bachelors

  • 2+ years of experience with Masters

  • 2+ years in the medical device regulated industry

    It would be ideal if you also had the following experience:

  • MS degree

  • Lean Sigma Certified, Green belt or Blackbelt

  • Demonstrated analytical and oral/written communication skills, including ability to use independent judgment in decision-making

  • Demonstrated ability to function independently and effectively in a fast-paced, high volume environment

  • Demonstrated ability to understand and work with multiple computer application.

  • Exposure to Continuous Improvement Philosophies (Medtronic Operating System, Lean Transformation, Six Sigma, Visual Management)

    RTG (Restorative Therapies Group) Overview

    The Restorative Therapies Group develops life-restoring therapies and healthcare solutions that span the care continuum; integrating technologies and applying clinical and economic evidence to increase patient access, improve efficiency of procedures and deliver successful patient outcomes.

    SPINE shapes spine surgery for the better; delivering procedural solutions and therapeutic biologics and partnering with other healthcare stakeholders to accelerate innovations that can improve surgical efficiencies and help create better outcomes for more patients.

    BRAIN THERAPIES offers an integrated portfolio of devices

    and therapies for the treatment of neurological disorders and diseases, as well as surgical technologies designed to improvethe precision and workflow of neuro procedures.

    PAIN THERAPIES offers solutions - from early interventional procedures to implantable surgical technologies - that treat chronic pain as well as pain from spinal fractures, cancer and severe spasticity.

    SPECIALTY THERAPIES offers a broad portfolio that addresses urologic and gastrointestinal disorders, conditions of the ear, nose and throat, as well as electrosurgical products for soft tissue dissection and hemostatic sealing of soft tissue and bone.


    Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

    We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.


    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

    This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:


    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

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