Customer Support Representative
Work Location: MIAMI FL - 11222 QUAIL ROOST DRIVE
Start Date: ASAP (Contract to Hire)
Training Schedule: 8:30 am-5:30 pm Mon-Fri
Shift Schedule: 11:00am-8:00pm Mon-Fri Possible Sat.
Pay Rate: $12.00 per hour (paid weekly)
Questions? Chat with me now: https://flashrecruit.com/user/JuliaUtsinger
- Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders.
- Customer Service may be by telephone, fax, email or regular mail.
- Provides basic product/service/application information.
- Provides basic information on pricing and product availability.
- Must process orders, requests, returns and adjustments.
- Enforces policies within guidelines. Develops or prepares reports as required.
- Must efficiently utilize the computer support system.
- Utilizes internal contact resources for specific situations.
- Exercises judgment and diplomacy, as required.
- Maintains current information in an easy-to-use format.
- Must be an effective communicator and problem solver.
- Must have some basic knowledge of computers.
- Coordinates and expedites services issues to higher levels or other departments as needed.
If you are interested in this position please include a copy of your resume with the subject line Assurant Miami and email me at [email protected] or contact me directly at (630) 424-3689.
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