RS50 - Customer Support Representative I
Miami, FL - Kelly Services eAccounts
Customer Support Representative - Miami, FL
Location: MIAMI FL - 11222 QUAIL ROOST DRIVE
Schedule: Training will be from 8:30 am to 5:30 pm, M-F. After training, shift will be from 11:00 am to 8:00 pm, M-F with possible Saturdays.
Pay Rate: 11$ per house (paid weekly)
Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and / or orders. Customer Service may be by telephone, fax, email or regular mail.
Provides basic product/service/application information.
Provides basic information on pricing and product availability.
Must process orders, requests, returns and adjustments.
Enforces policies within guidelines. Develops or prepares reports as required.
Must efficiently utilize the computer support system. Utilizes internal contact resources for specific situations.
Exercises judgment and diplomacy, as required.
Maintains current information in an easy-to-use format.
Must be an effective communicator and problem solver.
Must have some basic knowledge of computers.
Coordinates and expedites services issues to higher levels or other departments as needed.
If you are interested in this position please include a copy of your resume with the subject line Assurant Miami and email me at [email protected] or contact me directly at (630) 424-3689.
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