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Global Finance Support Center Specialist

Austin, TX, USAAdecco USA

Contract Length: 6 months+

Pay Rate: $19.50/hr. 

Responsibilities, Qualifications, & Details:           

  • Handling questions via email and telephone addressing vendor setup, tax forms and banking, and payment related issues, as well as policy, procedure, system access, and tool usage questions. Reporting/escalating issues through the appropriate channels.
  • This position requires experience using a user support tool, categorization of issues, managing a queue, reallocating tickets, excellent problem solving skills, ability to navigate through ambiguous issues, ability to work quickly with great accuracy, passion for constant improvement, and commitment to exceptional customer service. 
  • SAP experience in Accounts Payable preferred
  • Obsession with customer service 
  • Pro-active individual who is detail-oriented, accurate, and well-organized 
  • Ability to meet deadlines and to manage multiple priorities

Shift Start/End Time: 8am – 5pm (Monday – Friday)