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Global Trial Management Assistant III

South San Francisco, CARandstad LifeSciences

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Global Trial Management Assistant III


Job Summary

This position is responsible for providing professional administrative support to Clinical Research colleagues in the Research Unit or Early Clinical Development. Depending on experience this position may also support Senior Leadership staff within the department and may have responsibility for special initiatives or projects within the department.
The Administrative Professional understands the strategic business objectives within their department and partners with team including managers and staff, to execute appropriate administrative tasks to accomplish business objectives productively.

Job Responsibilities

  • Provides general administrative support. Responsibilities include but not limited to; coordination of calendar (schedules and coordinates arrangements for meetings, anticipating conflicts and needs), making travel arrangements, processing expense reports, supporting departmental recruiting activities, project manage complex on & off-site meetings, provide technical/logistical support e.g. order catering, provide assistance with IT systems and communications equipment, visitor management and liaison.
  • Creates purchase orders and ePay requests in Ariba-SAP to support business needs. Maintains all PO information and updates including processing of invoices submitted for payment and payment status.
  • Coordination and/or management of SharePoint repositories for departmental/x-departmental documentation.
  • As appropriate, accurate coordination and completion of requirements/documentation for engaging/contracting with investigator, KOLs and HCP. Set up of meetings.
  • Collaborates and aligns with other administrative staff in the department to ensure administrative needs are met and provides coverage in the event of planned and unplanned absences. Acts as a resource to other administrative partners for site specific guidance/support.
  • Demonstrates excellent knowledge/skill with specific and commonly used office software (e.g. MS Outlook, Word, Excel, PowerPoint), expert knowledge of Pfizer specific processes and systems (e.g. ARIBA, SharePoint, ENGAGE etc.), and keeps current on all trainings and upgrades.
  • Uses appropriate discretion in the management of information and manages confidential Pfizer information in a professional manner. Files and archives documentation as appropriate & in accordance with the Pfizer retention policy.
  • Responsible for adherence to relevant ICH/GCP/GLP and Pfizer SOP Compliance as applicable. 
  • May have responsibility to manage and/or support the administrative aspects of technical meetings such as Technical Review Committee meetings, Protocol Review Committee Meetings, Research Clinical Pharmacology Study Design Committee Meetings.
  • May have responsibility for growth and development of other administrative colleagues and when appropriate may manage other administrative resource. May also be responsible to ensure alignment of Administrative function across department and global alignment across multiple sites.
  • Depending on experience may lead organizational projects and operational initiatives. May also identify and lead projects/initiatives that contribute to or improve operational excellence and efficiency, partner with other groups to implement.

Education & Qualifications 

  • Preferred: Bachelor’s level degree/ 5-10 years + administrative experience in a pharmaceutical/drug development environment. Read as required for those who manage or leads projects/initiatives.
  • Advanced knowledge and experience with a variety of Office applications that support the Administrative function.
  • Expert knowledge of MS Office software, SharePoint experience desirable.
  • Expert knowledge of Pfizer specific processes (Pfizer IT platforms, Ariba etc). Must be able to adapt to evolving systems and processes.
  • Excellent interpersonal and communication skills, uses tact and diplomacy as well as sensitivity for handling confidential information.
  • Excellent organizational skills, initiative, multi-tasking abilities and attention to detail. 
  • Solution orientated and ability to propose process improvement.
  • Demonstrates and promotes teamwork.
  • Ability to work independently, selects the most appropriate method or approach within scope of authority. Plans and executes work to meet objectives and adheres to timelines. 
  • Comfortable with making decisions up to their level of authority.


  • Medical, Dental, and Vision Insurance
  • 401K Plan with Company Match
  • Life and AD&D Insurance


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