Jobs related to "CI01 - Contact Center Customer Service Inbound/Outbound I"

CI01 - Contact Center Customer Service Inbound/Outbound I

Kelly Services eAccounts, Miami florida

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Customer Support Representative

Kelly Services is currently seeking a Customer Support Representative with one of our top clients in Miami, FL.  As Customer Support Representative you will provide exceptional communication, customer service, filing, and must have the ability to meet deadlines and adhere to quality standards. Our client’s fast-paced, high volume, team-oriented environment is the perfect place to start your career.


Work Location: MIAMI FL - 11222 QUAIL ROOST DRIVE

Start Date: MAY ( 1YR Contract to Hire)

Training Schedule: 8:30 am-5:30 pm Mon-Fri

Shift Schedule: 11:00am-8:00pm Mon-Fri Possible Sat.

Pay Rate: $12.00 per hour (paid weekly)


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  • Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders.
  • Customer Service may be by telephone, fax, email or regular mail.
  • Provides basic product/service/application information.
  • Provides basic information on pricing and product availability.
  • Must process orders, requests, returns and adjustments.
  • Enforces policies within guidelines. Develops or prepares reports as required.
  • Must efficiently utilize the computer support system.
  • Utilizes internal contact resources for specific situations.
  • Exercises judgment and diplomacy, as required.
  • Maintains current information in an easy-to-use format.
  • Must be an effective communicator and problem solver.
  • Must have some basic knowledge of computers.
  • Coordinates and expedites services issues to higher levels or other departments as needed.



If you are interested in this position please include a copy of your resume with the subject line Assurant Miami and email me at [email protected] or contact me directly at (630) 424-3689.


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