Sales Agent

Zerin Business Consulting, Inc, Reston Virginia

RESPONSIBILITIES: 

- SUPERB customer service skills

- Answer all customer questions within quality standards

- Gather and input customer order information into proper systems

- Determine customer needs through effective questioning

- Other duties as assigned

-One on one sales based interaction with customers


Duties:

  • Greet customers in a courteous, friendly, and professional manner using company procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Clarify customer requirements; probe for and confirm understanding of needs.
  • Meet customer requirements by providing personalized solutions.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work on customer file.
  • Communicate effectively with individuals/teams in the program to ensure high quality.
  • Participate in activities designed to improve customer satisfaction and business performance.

Benefits: 

  • Bonus incentives
  • Philanthropic/Community involvement
  • Organized sports leagues
  • Employee personal/professional ongoing development


Browse Jobs

No Chats Here Yet
Start a conversation with recruiters about jobs you're interested in