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Jr Help Desk Analyst

Laurus Group, Newtown PA

Laurus Professional is currently assisting our client in their search for Level 1 Help Desk Support Analysts. This is a great opportunity for anyone with 6 months to 1 year of experience in a Help Desk environment.

Duties:

  • Providing users with assistance and access to workstations, laptops etc.
  • Trouble shooting networks, and reestablish connections on the servers

Requirements:

  • Must have experience supporting MS Office applications, Office 365, Windows 10, printers, Mobile Devices.
  • Basic experience with Active Directory: monitoring, adding accounts, deleting accounts.
  • Open to travel to other locations on occasion.
  • Must be willing to be on call for after hour support.
  • A+ Certification or Net+ will be required.
  • Hours would be 930-6 pm Monday- Friday.
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