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Technical Support Technician

Matrix Resources , Lexington kentucky

Absolutely amazing opportunity! MATRIX has a Fortune 500 client in search of a Field Service Technician. MATRIX has been a primary supplier of these roles over the years and has seen an exceptional conversion rate of our consultants to Perm employees with the client. Our client's commitment to respect, integrity, excellence and growth is unmatched. If you are interested in this opportunity, please apply today!

Title: Technical Support Technician
Location: Lexington, KY 40502
Term: 3 Months Contract to Hire

Day-to-Day Responsibilities:
  • Need 1 resource to perform Break & Fix work during (Monday thru Friday 9 to 6 with weekend on call)
  • Candidate must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Technician will travel to each clients location
  • Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
Is this a good fit? (Requirements):
  • Field service and/or breakf fix experience
  • 1 years plus supporting Desktops, Laptops and Printers.
  • 1 years plus with customer service experience
  • Reliable Transportation (This is a driving position - reimbursed accordingly)
  • Clean driving record
  • CompTIA A+
  • OEM Printer Warranty Certifications
  • OEM Laptop/Desktop Warranty Certifications
  • Server experience would be a bonus
If this sounds like the perfect fit, Apply Today! Background, drug and DMV checks will be conducted as part of the onboarding process.
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