Technical Support Technician

Matrix Resources , Toledo Ohio

Absolutely amazing opportunity! MATRIX has a Fortune 500 client in search of a Field Service Technician. MATRIX has been a primary supplier of these roles over the years and has seen an exceptional conversion rate of our consultants to Perm employees with the client. Our client's commitment to respect, integrity, excellence and growth is unmatched. If you are interested in this opportunity, please apply today!

Title: Technical Support Technician
Location: Toledo, OH 43612
Term: 3 Months Contract to Hire   Day-to-Day Responsibilities: 
  • Need 1 resource (s) to perform Break & Fix work during (M-F 9am-6pm / Afterhours and weekends in an on-call rotation basis) 
  • Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s) 
  • Technician will travel to each client’s location (approximately 80 mile radius) 
  • Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer 
Is this a good fit? (Requirements): 
  • 2 years plus supporting Desktops, Laptops and Printers. 
  • 2 years plus with customer service experience 
  • Reliable Transportation (This is a driving position – reimbursed accordingly) 
  • Must be able to pass a driver’s background check 
  • Able to work weekends, staggered or late shifts possibly including evenings and/or weekends 
  • CompTIA A+ 
  • OEM Printer Warranty Certifications 
  • OEM Laptop/Desktop Warranty Certifications 
  • Server experience would be a bonus 
If this sounds like the perfect fit, Apply Today! Background check and drug test will be conducted as part of the onboarding process.
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