Technical Writer

Prosum, Irvine CA


JOB SUMMARY

Our client is urgently looking for an experienced Technical Writer that can do the following duties and responsibilities for the company:
  • Create and publish a comprehensive intelligent Mortgage Platform® (iMP) document which details the platform’ s features and functionalities
  • Create and publish Release Notes for clients which illustrate and explain new features introduce to the platform and what the client impact will be
  • Maintain the intelligent Mortgage Platform® (iMP) knowledge base for both internal and external reference, which includes: user guides, build notes, support articles, etc.
  • Create a comprehensive new client onboarding document to guide clients through the onboarding and setup steps needed to use iMP platform
  • Create internal documents and training materials to be used for new hire training and certifications

EDUCATIONAL REQUIREMENTS:
  • Bachelor' s degree in English, communications or journalism

EXPERIENCE REQUIREMENTS:
  • 5+ years of technical writing experience
  • Experience in an IT technical writing role - Software Development Life Cycle (SDLC) Documentation, Technical Requirements Documents, Product User Guides, etc.)

QUALIFICATIONS:
  • Excellent written and verbal communication skills
  • Ability to retrieve, organize, analyze and synthesize complex subject matter and transform it into easy-to-understand information for specific audiences.
  • Strong understanding of technology with ability to communicate with business analysts and developers
  • Able to write in explanatory and procedural styles for multiple audiences
  • Proven ability working in a fast paced, rapidly growing environment
  • Proficiency in MS Office, strong attention to detail
  • Skilled at prioritization and multi-tasking

Nice to have skills:
  • Understanding of Mortgage Origination processes and functions
  • Experience of using SaaS Software

 
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