ServiceNow Administrator

Lighthouse Technology Services, Tampa FL

Lighthouse Technology Services is seeking ServiceNow Administrators to support a 6 month contract position in Tampa, FL.

Responsibilities include:

  • Work with ServiceNow project team to develop and handle updats and configuration changes
  • Perform day to day administration of ServiceNow
  • Develop clear and concise technical & process documentation.
  • Communicate ServiceNow process, operations and capability information to all levels of management effectively
  • Maintain the integrity of the ServiceNow tool across production and non-production environments.
  • Work with business users to identify and refine required information and workflows.

Requirements Include:

  • Working knowledge of Service portals, Order guides, Catalog items and Design flow.
  • Ability to write simple scripts and html (Server Side, Client Side, UI Macros, UI Pages).
  • Ability to manage multiple and often conflicting tasks; effectively prioritizes.
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