CSI seeks professionals with affordable housing expertise for leasing roles at residential communities. Applicants must have experience with low income housing, Section 42 tax credit and housing standards, HUD Section 8 program compliance, federal and state fair housing laws, and multi-family communities.
Leasing Consultants guide visitors and future residents through the application and move-in process. Activities may include leading property tours, assisting with application paperwork, managing the applicant approval process and offering specialized knowledge about housing resources.
Responsibilities may include:
- Assist with Fair Housing, Section 42 Tax Credit and/or HUD Section 8 Program compliance
- Stay informed about changes to affordable housing regulations and requirements
- Greet visitors, monitor incoming traffic, assess needs, guide tours of apartments and community, qualify prospects, process applications, prepare lease agreements/renewals, and answer community related questions
- Identify households with income reporting discrepancies and adjust rent
- Maintain and audit HUD files
- Respond to inquiries and requests for leasing information, appointments, maintenance requests and resident complaints.
- Prepare move-in packages and lease paperwork
- Verify application and notify applicants of approved or denial
- Establish and maintain rapport with residents and act as a liaison between the residents and the staff
- Assist with marketing and promotional efforts, including ad tracking, signage, mailings and events
- Plan and implement social events for residents on a regular basis
- Maintain HUD compliance requirements in accordance with goals, policies, and procedures of the HUD-subsidized multifamily housing program
- Ensure compliance with all HUD Program requirements as it relates to associated contracts and agreements.
- Ensure compliance with HUD income requirements, utility allowances, and yearly rent updates.
- Determine eligibility for assistance and occupancy in accordance with program guidelines.
- Train colleagues to ensure program compliance.
- Monitor community appearance and oversee repair needs