Customer Firmware Engineer

Protingent, San Jose CA


Position Title:  Customer Firmware Engineer

Position Description:  Protingent Staffing has an exciting contract opportunity with our client in San Jose, California.

Job Requirements:
  • Analyze, debug, and resolve firmware issues observed at domestic and international customer sites as well as at local and overseas development centers.
  • Triage and root cause system, driver, and device interoperability issues at customer sites.
  • Collaborate with core development teams to extract and analyze debug information and implement and deploy firmware patches.
  • Assist customers by running or inspecting their tests at onsite locations.

Job Qualifications:
  • BS in Computer/Electrical/Electronic Engineering or Computer Science and 3-8 years of relevant experience in software or firmware or a MS Computer/Electrical/Electronic Engineering or Computer Science is required.
  • Have significant direct experience with drivers or firmware in a storage technology such as NVMe or PCIe, SAS, and SATA
  • Strong experience in C/C++ for embedded systems is required.
  • Hands on experience with UART/JTAG/ICE debuggers, firmware debugging and protocol analyzers is preferred.
  • Demonstrated ability to work as a team member, as part of a local and globally distributed team.
  • Good oral and written skills for communication and documentation of technical information
  • Open to frequent and possible extended domestic and/or international travel.
  • Is comfortable working in a multinational environment and understands how to leverage cultural diversity.
  • Ability to work well with internal and external customers

About Protingent:  Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.
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