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Desktop Support Technician

Selectek, Alpharetta GA

Selectek is working with a  leading architectural firm that is looking to add an exp.d desktop support individual to their IT group. The focus of this role will mainly be for desktop and software support.  This position is for a highly motivated  and customer service-oriented  individual looking to gain exp. and grow their career in  Information Technology.   This is a full-time position that will require occasionally supporting user’ s afterhours. 

Temp to Perm
Alpharetta, GA

Previous exp. with the following systems and applications is ideal:

  • Microsoft Windows  7 64bit+
  • Microsoft Office  2010+
  • Adobe Products (Acrobat, Indesign, Photoshop)
  • Autodesk Revit, AutoCAD, AutoCAD Architecture, 3DSMax Design, Navisworks

Job Duties will include:
  • Daily support for local and remote users using our Helpdesk System
  • Assist in the development and maintenance of  IT  systems and procedures
  • Provide technical support and expertise in analyzing, identifying and resolving problems related to delivery of CAD/BIM production including AutoCAD, AutoCAD Architecture, Revit, KIP plotting, etc.
  • Resolve hardware and software issues
  • Setting up workstations and  laptops
  • Supporting Apple mobile devices
  • Assisting in asset inventory
  • Creating procedural documentation when necessary
  • Assist  in the management of digital printing and plotting issues when they occur within BIM/CAD software applications
  • Other duties as assigned

  • 2 Plus yrs. in a desktop support role
  • Associates Degree (Bachelor’ s degree preferred)

  • Previous exp. support CAD or REVIT

For immediate consideration please send an updated MS Word version of your resume to Aaron Tibbetts at [email protected]

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