OUTBOUND CUSOMER SERVICE

Monarch Staffing, KING OF PRUSSIA PA

The CSR must be well organized and have the ability to perform multiple tasks including but not limited to: monitoring assigned caseload and answering and/or researching questions about cases.
- Provide excellent customer service skills to internal and external customers via phone, fax, and email
- Work within strict timelines in accordance with the continued authorization process
- Work closely with other Advocate Teams
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