Jobs related to "Desktop Support technician or Desktop Support or Helpdesk technician or Helpdesk support"

Desktop Support technician or Desktop Support or Helpdesk technician or Helpdesk support

LanceSoft Inc, Portland Oregon

If you are interested in below job, call me (Pragati) on 703-889-6559 or email at [email protected] Thanks

Job Title:          TSG Support Technician with Driving
Location:          Portland OR 97217
Duration:          0 – 6 Months Contract

 
Job Duties & Responsibilities:
  • Provides support activities in an assigned area.
  • Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure.
  • Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
  • Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision making skills.
  • Ability to work with minimal supervision.
  • Highly organized and detail oriented; ability to prioritize daily tasks.
 
Additional Job Details:
  • A+ Certification Required Bachelor’s Degree Required Supported area will be Portland/Vancouver Metro area, with some travel for OR, and SW WA

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