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Customer Support Representative

TRC Professional Solutions, SEATTLE washington


  • Resolving product and service issues by communicating with customers through email, social media, chat, and phone calls
  • Root cause analysis
  • Delivering immediate solutions
  • Realigning processes to make sure issues do not impact the customer experience
  • Monitoring process improvements to ensure they work as planned


  • Customer Service
  • Problem Solving
  • Documentation Skills
  • Data capture and reporting

The position is in Seattle and is accessible by bus.


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