Jobs related to "Technical Writer - II"

Technical Writer - II

LanceSoft Inc, Ashburn Virginia

Job Title:
Federal Use Case Marketing Writer

Job Description:
The Federal Use Case Marketing Writer will work closely with various *** cross-functional teams to ensure the development and execution of customer-facing use cases, case studies, as well as any other external communications related to the service delivered by *** to our customers. In this 6 month contract role, you will be responsible for interviewing *** defense and civilian customer-facing team members and obtaining examples of *** achieving customer mission outcomes with our solutions.

The role will coordinate across *** s matrix organization to curate, create and distribute federal customer use cases. This includes:

" Responsible for subject expert interviews and translating those interviews into humanized story boards (translating technical terminology into stories for a nontechnical audience). Translating business imperatives and technical specifications into humanized stories
" Articulating business outcomes stories from federal customers that implemented *** s services, products and solutions
" Validate content with internal teams (service delivery, sales, legal, marcom, and branding)
" Preparing and/or maintaining documentation pertaining to changes, updates and user needs.
" Project managing many use case activities in all stages of development
" Assisting with layout and document organization
" Interviewing federal agency customers

" 10+ years of government/federal writing experience
" Bachelor's degree in a related field
" Needs solid copywriting skills
" Ability to project manage multiple use case topics
" Understanding of the network, IT, and mobility markets
" Experience working/writing with federal entities/topics
" Familiarity with the *** product portfolio and how it can be applied to Federal customers preferred
" Familiar with standard concepts, practices, and procedures within a particular field
" Works under general supervision
" High level of competence in business/communication tools, including ***, Microsoft and Google
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