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Sales Associate

Kohl's, Eden Prairie MN

Drives sales and creates a positive experience for customers through relationships, product knowledge and operational execution. Maintain a great looking store, interact with customers on the salesfloor and utilize technology to assist in the shopping experience. ACCOUNTABILITIES + "Smiles and Says Hi!" Greets all customers and associates, assists in a friendly, courteous manner and adheres to the "Yes We Can" policy efficiently resolving customer's questions and requests + Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer + Able to learn and adapt to current technology to assist customer needs + Maintains fitting rooms, sales floor and work areas according to Kohl's best practices + Flexible and willing to cross-train and work in other areas of the store, as needed QUALIFICATIONS REQUIRED + Ability to lift 50 pounds on an occasional to frequent basis + Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis + Adherence to Kohl's policy and procedures + Regular attendance + Effective verbal and written communication skills + Basic math and reading skills, legible handwriting and attention to detail + Ability to work as part of a team and interact effectively with others PREFERRED + Prior retail experience + Comfortable with the use of technology consistently while performing the required tasks
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