Hospitality Staffing Solutions, Norwich CT

HSS is in search of candidates for our Housekeeper role in one of Connecticut’s Largest Casino.

Job Description:

Performs routine duties in the cleaning and servicing of any area which may be assigned, and supplies areas with items which are required for the convenience and comfort of our hotel guests. The Room Attendant makes beds neatly with fresh sheets and pillowcases, picks up and removes any and all trash, cleans mirrors, shelves, wipes door frames, window sills and baseboards and vacuums and all other duties as assigned by management. Guestroom cleaning is to be in compliance with resort standards. The Room Attendant cleans bathrooms, scrubs basins, bathtubs, toilets and tile floors with damp rag and appropriate cleaner as provided by the Housekeeping Management wearing protective equipment provided by the hotel.

The Room Attendant replenishes supplies and places clean towels on racks in guestrooms; places proper quantities of tissue, soap and amenities in guestrooms. Reports to Inspectors and Management all guestrooms vacated and cleaned guestrooms occupied and any unusual condition of furniture or rooms needing repair. Turns in all lost and found articles immediately.

Requires walking and standing for entire shift. Requires the ability to perform light or heavy housekeeping services (cleaning) which involve lifting, bending, stretching and reaching. Requires the ability to communicate both orally and/or in writing with guests and coworkers. Requires knowledge of applicable standards and procedures. Must have the ability to complete applicable housekeeping forms and to communicate any problems or unusual conditions to Housekeeping Supervisory staff. Ability to communicate effectively with members of other hotel departments. Must have the ability to professionally represent the hotel, deal positively with the public and be able to follow schedule and perform physical labor.

Candidates must be warm and welcoming, have excellent service skills and be able to create a friendly, relaxed and accommodating atmosphere for our hotel guests.

Must have schedule flexibility and ability to work weekends, evenings and holidays.

Position Requirements:

Prior Housekeeping experience is preferred

Weekends & Holidays are required for this position

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