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Associate Ecommerce Manager, North America

Pitney Bowes, Stamford connecticut

This job is no longer available.
At Pitney Bowes, we do the right thing, the right way.
As an Associate Ecommerce Manager for Pitney Bowes, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
  • Self-starters
  • Are passionate about client success.
  • Enjoy collaborating with others.
  • Strive to exceed expectations.
  • Move boldly in the quest for superior and best in market solutions.
You Are:
A subject matter expert in the ongoing management and execution of all pitneybowes.com/shop experiences and performance, the Associate Ecommerce Manager will focus on executing strategies for improving KPI’s and the online customer experience on an ongoing basis. The ideal candidate will have experience in the tactical operations, product categorization, attribution, Search Engine Optimization, Content Management, Merchandising, competitive and market landscape and analytical abilities of a global ecommerce website. 
To be successful, you must be able to liaise and collaborate within the digital marketing, IT, product, and transactional marketing teams. Qualified candidates should feel energized by contributing to the engineering and establishment of globally scalable and streamlined processes to bring the products and brand to market on the site. You must possess strong business and marketing acumen that allows you to identify and react to emerging trends to ensure the most effective site merchandising and conversion optimization. Candidates should possess strong leadership capabilities to ensure credible and influential relationships across the business. 
This role is best suited for someone who thrives in an ever-changing environment and is detail-oriented while understanding the global strategy. You make informed, but swift decisions and communicate skillfully. 
You Will:
  • Responsible for managing the product catalog (upload, categorization, details, attribution and SEO optimization)
  • Manage the website execution of marketing and promotional messaging (banners, images, promotions etc.)
  • Execution and maintenance of ecommerce content editorial and marketing calendar and process
  • Based on qualitative and quantitative results, suggest and participate in A/B testing
  • Optimize product sales using web metrics i.e. average order value, conversion rates, total revenue and other key metrics
  • Own cross sell supplies strategy across all web properties
  • Regularly collaborate and work with product marketing team to improve KPI’s
  • Manage Your Account notifications and messages
  • Influence teams around cross-sell opportunities in Your Account, support and web marketing pages
  • Create new offers for equipment products
  • Support the Product Owner on new acquisition initiatives related to the ecommerce roadmap
  • Conduct analysis of competitor ecommerce experiences and stay current on e-commerce best practices; make site project / enhancement recommendations in order to improve the customer experience, site conversion rates, and total revenue

Your Background:

  • Bachelor’s degree required
  • 5+ years of Ecommerce / Web Marketing and/or Web Merchandising experience with a Fortune 1000 company
  • Proficient in web-based and SAS platforms and applications
  • Office supplies merchandising experience preferred
  • Excellent communication skills, both verbal and written.
  • Ability to simplify complex messages and “sell” ideas and initiatives throughout all levels of the organization
  • Understanding of HTML and lite HTML ability
  • Basic knowledge and understanding of web analytics tools such as Adobe Analytics
  • Strong attention to detail, accuracy and organizational strengths
We will:
  • Provide the opportunity to grow and develop your career
  • Offer an inclusive environment that encourages diverse perspectives and ideas
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization
  • Offer comprehensive benefits globally (pbprojectliving.com)
Our Team:At Pitney Bowes, our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. In everything, we do, we deliver accuracy and precision to drive meaningful impact.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

W/M/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

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